Terms and Conditions

To better serve our visitors and students, we have adopted the following privacy policies:

You always remain in control of the information that you provide to Virtual High School of Excellence. We collect two types of information about visitors: Personal information (such as name, address, telephone number, e-mail address, SSN, DL #, credit card information if you enroll in our High School, etc.) which you have voluntarily submitted to us, and Aggregate information (such as information about how many visitors log on to our sites, the pages they access, IP addressed, etc.)

Refund Policy

Once you have accepted and placed a charge on your credit card for your program, you are obligated to pay for the services rendered by Virtual High School of Excellence staff and associates. There will be no refund after three business days.  Upon enrollment you will have 365 days to complete your coursework (one full year after enrollment).

IF YOU TRY TO DISPUTE or DENY a valid charge, your credit card or checking account along with your name and address will immediately be added to a negative database. The negative database is shared by thousands of merchants on the internet, both large and small, and you will not be able to purchase goods or services from said merchants in the future.

IF YOU TRY TO DISPUTE or DENY a valid charge, you will be sent an invoice for the disputed amount by regular postal mail. Copies will also be sent to your bank and credit card company. The invoice will include the following information:
 

  • The name of the site you paid to access
  • Your IP address when you signed up
  • The day and time of your signup
  • Original charge amount plus a $25 fee for dispute processing.
If you do not pay the invoice within 30 days, a second invoice will be sent. The second invoice will include the following information:

Access logs detailing when you accessed the site in question and what ISP you used to do so.

Examples of any files, images or any other information or material protected by copyright you downloaded from the site after gaining your username and password.

If the second invoice is not paid within 30 days, your file will be forwarded to one of the 17 collection agencies that we work with in all five continents.

To avoid any of the above, we encourage you to contact us services@virtualhse.com first for any problems with your purchase. We have an excellent track record in resolving any problems to see that you are fully satisfied with our services.

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