Online Student/Parent Handbook
Browse our student handbook to find answers to questions you may have about your online learning course. You'll also find study tips and additional resources in the handbook. Choose a main topic or go directly to a specific question. If you are not able to find the answer you're looking for in this handbook, please contact Online Learning Program Support Services at admissions@virtualhse.com or by phone at

Phone : 800-890-6269
Fax: 866-230-0259.

Contact Information

Getting Started

1. What types of online learning courses are there?
2. What are the technology requirements?
3. When does my course start?
4. How long is my course?
5. How many courses can I enroll in at one time?
6. Are online learning courses accessible to students with disabilities?
7. How do I change my address?
8. How will I set up my User ID?

Materials

1. What materials will I receive with my online learning course?
2. When can I expect my coursework and materials?

Textbooks

• How do I purchase my textbooks?

Assignments

1. How do I submit assignments?
2. What if my instructor is late in responding to my assignments?
3. May I submit multiple assignments?

Examinations

Please note: Not all online learning courses will have an exam. Refer to your course introduction for additional information.

1. How do I locate a proctor?
2. How do I have an exam sent to a proctor?
3. How can I view my exam?

Grades

1. How is my course graded?
2. Does my instructor have to submit my final grade before my course end date?
3. How will I receive my final grade?
4. What if I need to finish my course by a certain date in order to graduate, receive a pay raise, apply for a job, etc?

Transcripts

1. How do I obtain a course transcript?
2. How does my course(s) appear on my transcript?

Extensions

• Can I request a course extension?

Withdrawals

• How do I withdraw from my course?

Learning online provides a flexible alternative to the traditional classroom, helping you reach your goals while managing a busy life. If you are self-motivated and like to set your own schedule, Online Learning might be a good fit for you.

Some things to keep in mind when considering studying online:

• Studying online is a great alternative if you are self-disciplined, enjoy working on your own, and need a more flexible schedule.
• Instead of interacting face-to-face as you would in a regular classroom, you'll be relying on e-mail, bulletin boards, discussion boards, instant messenger, and the web to communicate with instructors and classmates.
• While online learning removes the need to travel to class and gives you more flexibility in setting your schedule, it requires the same commitment as classes offered on campus. The amount of time you'll need to complete an online course will depend on various factors like your prior experience with online learning, the kinds of activities featured in the course, and your instructor's expectations. But here is a general guide: to complete a one-credit online course, you can expect to spend a total of 120-140 hours.
• Online learning courses use technology for teaching and communication. This technology includes the internet, e-mail, voice mail, scanners, and word processing program.